The support from the global food sourcing teams towards the countries’ offer teams and suppliers has never been so intense.Sébastien Blanchard, Global Director Food Sourcing at METRO AG
Working remotely – but closer than ever
All 3 International Trading Offices in Rotterdam, Concarneau and Valencia have their staff working remotely from home, just like the Sourcing and Supply Chain teams in Dusseldorf. Support for the local operations is expressed, for example, in “either supplying products with huge uplift in demand or helping countries to lower their stocks”, says Blanchard.
Anticipating the volatile behavior of customers’ demands, a closer collaboration between the Sourcing and Supply Chain teams at centre level has been established since the very beginning of the crisis. METRO’s aim was “to provide a fast-reacting response towards downstream and upstream flow, including supplier follow-up and finding alternative sources, if necessary”, explains Marco Celenta, Global Supply Chain Director at METRO AG. This applies in particular to the supply chain for common sourcing range, including dry and edible groceries.