In sweet heaven: trendy Donecake café in Düsseldorf

The island of bliss for cheesecake and dessert fans is located in Düsseldorf's city center: Café Donecake serves sweet treats to nibble on the spot or to take away and at events. The ingredients come from METRO - as does the new mobile card payment solution DISH Pay Now.

This translation was created from the original text using AI (DeepL).
Hakan Cengiz, owner of Donecake

Owner Hakan Cengiz struck a chord with the Donecake concept.

Yasemin Demir holds a cake in her hands with a smile

What is it all about?

  • Trendcafé and METRO customer Donecake
  • Digital payment with DISH Pay Now
Donecake interior

Pure indulgence. Everything at Donecake calls out for it: the pink-walled interior, velvet- upholstered chairs and pastel-toned arrangements of artificial flowers. But above all, the display of cakes, doughnuts and desserts – iced, sprinkle- topped, decorated with every imaginable sweet from the confectionery assortment. ‘What does Düsseldorf need?’ Hakan Cengiz asked himself just over four years ago. His answer: ‘A café with a special concept.’ There were plenty of eateries in this city on the Rhine, thought Cengiz. Cafés offering cake as well. But the 43-year-old family man saw an open market niche: for outstanding cheesecake. More precisely, San Sebastián cheesecake. With this speciality – intense cheese flavour, creamy consistency and distinctive, darkly browned top – Cengiz hit the bull’s eye when he opened Donecake in May 2022.

MPULSE: How did you come up with the idea for Donecake?

Hakan Cengiz: "I've been thinking about: What does Düsseldsorf need? Then I decided: Düsseldorf needs a café with a unique concept. We offer all types of cheesecake here, but especially San Sebastiàn."

Indulge faster with DISH Pay Now

‘Our San Sebastián is out of this world,’ raves Yasemin Demir about Donecake’s top seller. The 36-year-old has worked here as a server for a year and a half now and knows her regular guests by name. Keeping an eye on all the tables, Demir dashes back and forth between the cake counter and the seating area. ‘I always try to make sure everybody’s comfortable and no one has to wait long.’ Now, in the summer months, in addition to the usual on-premises and takeaway sales, there are 25 further seats on the terrace. Until recently, this was a ‘half self-service’ area: guests ordered and paid at the counter inside, and their food and drinks were brought out to them. Despite the quick pace of the service staff, this meant guests often had to wait. DISH Pay Now has brought relief. The mobile card payment device is the size of a smart-phone and just as intuitive to use. The guest touches their debit card to the device – and that’s it. ‘That saves us a lot of time,’ says Demir. Donecake owner Cengiz was one of the first to be able to try out the new solution from DISH, the METRO subsidiary. Since a successful test run at the Christmas market, he has also been using the device at other events. ‘It’s extremely practical,’ he says. An additional advantage: there’s no monthly fee. So restaurateurs, as well as small retailers and other vendors, can use the device exactly as needed, for example at food festivals or markets.

Digital payment saves time: DISH Pay Now, a solution from DISH, is used at Donecake

Customer pays with cell phone on DISH Pay Now device

DISH Pay Now allows cashless payment

by credit or debit card, and with NFC-compatible

devices like mobile phones and smartwatches.

Digital payment: desired by guests, required by government

A YouGov survey commissioned by METRO found that 72 percent of restaurant guests prefer cashless payment. And in its recent coalition agreement, Germany’s new federal government resolved to make it mandatory for the country’s retail and food service businesses to provide at least one electronic payment option alongside cash. DISH Pay Now – designed by DISH, made by METRO – is just such solution. With the portable device, restaurateurs and retailers can enable cashless payment for their guests and customers anywhere. All it takes is an internet connection, for example via Wi-Fi or a mobile hotspot. There are no monthly fees, as the service is billed per transaction. For the device, there is a one-time charge of €39. It is available for direct purchase at METRO stores (to date, in Germany, France, Italy and the Netherlands, with other countries such as Portugal and Poland to follow) and can also be ordered online. More information: DISH Pay Now

Flavour first

Satisfied guests like to post photos on social media – so it’s no coincidence that, from the picture wall with ring light to the dessert toppings, everything at Donecake is highly Instagram-compatible. ‘It’s important to us that everything here looks good – but it’s even more important that it tastes good,’ Demir emphasises. The credo: home-made. ‘It just tastes sooooo much better.’ The person responsible for that is the head of the bakery in the basement, Dilek Altintas. She oversees the large volumes of eggs, flour, sugar and cooking oil that move through here – and she constantly needs fresh supplies. Accordingly, METRO delivers the required ingredients twice a week. The latest hype: ‘lazy cat’, a cake made from cocoa, chocolate, cereal flakes and mascarpone. The latter, from METRO’s own brand, is used here by the kilo. While the guests are savouring their sweet treats upstairs, Altintas stirs and kneads like there’s no tomorrow. Her favourite cake? The chief baker doesn’t have to consider for long: ‘No question – San Sebastián.’

This or That?

MPULSE: Dear Yasemin, a piece of San Sebastián - with which sauce? White chocolate or caramel?

Yasemin: White chocolate.

MPULSE: White chocolate or normal chocolate?

Yasemin: Normal chocolate.

MPULSE: Normal chocolate or strawberry?

Yasemin: Strawberry.

MPULSE: Strawberry or dark?

Yasemin: Strawberry.

MPULSE: Strawberry or speculoos?

Yasemin: Speculoos.

MPULSE: Let's go then!

Yasemin: Hmm, delicious!

Desserts and cake on a table at Donecake

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