The METRO Innovation exhibition is opening its doors for the third time to present new digital solutions from the world of robotic assistance, process automation and artificial intelligence for the wholesale and food retail industry. Illustrative application cases guide visitors through the exhibition and provide them with the opportunity to try out the tech solutions interactively. As with previous exhibitions, all visitors will assume a specific role to help them view the showcases and clarify the application area for METRO customers and employees. Driven by artificial intelligence and machine learning, robotic assistants are intended to make the lives of employees easier and provide a positive customer experience. Some of the applications are innovative prototypes, which makes it all the more interesting to take a look behind the scenes of these developments. But which technologies exactly are hidden in the LAB this time?