Why, in your opinion, is it worthwhile to be active on the METRO marketplace as a retailer who already has a wealth of experience and success?
Looking at it all from a short-term financial perspective, an established online retailer with its own shop should probably not join any platform at all because it involves considerable effort. But METRO is a well-known brand among commercial customers in Germany, and if you can’t sell something through your own shop, you can definitely sell it through METRO. Therefore, in the long run, the effort involved is worth it.
How would you describe the development of the METRO marketplace over the past year?
I’d put it this way: after some initial scepticism, I’m pleasantly surprised.
Surely this has something to do with your sales, right?
After less than 1 year since the launch of the whole operation, we are achieving substantial sales on the site, which is quite impressive. This success is largely due to the team’s openness and willingness to learn and cooperate. Thanks to our close collaboration during the discovery and development phase, a genuine relationship based on trust has developed between us – and this naturally pays off for both sides. The whole team is constantly working on further developing and improving the site and its range of products. For us, it has been and continues to be very interesting to have a part in this process, and to see that such a project can be successful right from the start when done properly.