Success factor: Master data
When you think of data maintenance and data entry, you immediately think of a windowless room, where IT people are doing boring and administrative typing of data in the system. Correct and structured data provides the basis for process optimisation, business intelligence and innovation leading to sales increases and customer loyalty – in a sense, a basis for business success. Andrea Schlossarek is globally responsible for the subject of master data management at METRO. In our interview, she discusses the potential it holds for the company’s business.