Digital tools have become indispensable in the gastronomy sector, be it for personnel planning, calculation of goods, table reservations or a professional internet presence. METRO's tech units - Hospitality Digital and METRO DIGITAL - are developing smart tools for precisely this reason. A selection of solutions that make life easier for restaurateurs:
If you want to set up a professional internet presence or digitise their reservations system, or if they are looking for support with staffing, DISH is the answer. DISH (Digital Innovations and Solutions for Hospitality) is a platform that enables restaurateurs to manage their businesses more efficiently with digital tools. The platform is available as a free app since spring 2019.
Take-away and delivery services were more important than ever during the worst of Covid-19 – and will continue to accompany restaurants and diners after the pandemic. With their own web shop from DISH Professional Order, restaurateurs could continue to offer their guests the food of their favourite restaurant, deli or café online during the lockdowns. The restaurateurs manage the pick-up and delivery themselves. This way, they can continue to generate sales even in difficult times.
The figures speak for themselves: Around 17 million guests have already been placed with around 4,5 million completed reservations in a total of 16 countries. The online reservation tool from Hospitality Digital is a useful app for restaurateurs helping them digitise table reservations. Now linked to ‘Reserve with Google’, it enables guests to make table reservations via the tool from within Google searches. Extending the functionality has proved successful: A reservation is generated on average every 20 seconds. Soon available: ‘Reserve with Facebook / Instagram’ will also be supported by DISH Professional Reservation in the future. This way, guests can make reservations directly on the restaurant's social media profile.
From setting up a digital shopping list, finding a wholesale store, and checking product availability and the latest special offers to scanning barcodes and paying invoices electronically – METRO Companion combines all steps in one application. Last but not least, it replaces the METRO customer card and can be used to check in digitally at METRO wholesale stores. The METRO and Makro Companion App is currently available in 11 countries and has an average of more than 634,000 users per month.